Since our opening we have been home to a number of national carriers and international airline crews.
Our very own team have in excess of 100+ years’ experience in handling the intricacies of crew contracts and their demands when staying at a 4 star hotel. We know that rest is actually regulated to safety. Poor rest can affect your teams performance.
Rest & Sleep Quality – Top Priority
- Quiet rooms – often away from lifts, bars, or roads
- Blackout curtains for daytime sleeping
- Comfortable beds and high-quality linens
- Soundproofing or very low noise levels
- Wake-up call reliability – critical for reporting to duty
Availability
- 24-hour check-in/check-out flexibility
- Room service or food options
- Reception staffed 24/7
- Late-night or very early breakfast options “crew breakfast”
- Continental from 05:00hrs and full cooked from 05:45hrs
Food & Nutrition
- Healthy meal options
- Ability to cater for dietary restrictions
- Fixed discount on all food and beverage, including room service
- Quick service
- Complimentary bottled water in room
Transport Coordination
- Reliable airport transfers arranged by your airline
- Drivers who are punctual and familiar with crew schedules
- Backup plans in case of delays
Safety & Security
- Secure property with controlled access
- In-room safes
- Safe surroundings
- Dedicated crew areas / floors or restricted areas
Connectivity & Work Needs
- Fast, free Wi-Fi
- Desk or workspace in the room
- International power outlets or adapters
Cleanliness & Maintenance
- High standards of cleanliness and hygiene
- Rooms must be well-maintained and inspected regularly
- A proven proactive maintenance strategy in play
- Quick response to maintenance issues
Wellness & Recovery
- Gym or fitness facilities
- Access to fresh air or outdoor space
Operational Coordination
- Handle group check-ins efficiently
- Maintain confidential crew lists
- Provide a dedicated contact person for airline operations
- Be flexible with last-minute changes (delays, cancellations)
- Pre-agreed 2- and 3-year rate options
- Structured delayed packages
